Human Services

When it comes to the unique challenges faced by human services organizations, Hanover Risk Solutions has some unique solutions.

At The Hanover, we know that human services organizations, both for-profit and non-profit are often stretched thin when it comes to both time and money. With that in mind, our Risk Solutions experts have developed services that will support your mission without overwhelming either your staff or budget. Whether it’s through providing training in abuse prevention, pinpointing the unique needs of transporting special needs passengers, or helping you be prepared when disaster strikes, our team is committed to helping you meet your mission.


  • Police cars

    Active Shooter Training

    ALICE Training, Inc., a national provider of online active shooter response training, helps organizations with a proactive response to active shooter events, and helps companies assess response strategies as well as providing training for staff to respond in a dangerous situation.

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  • Van

    Safe Driving Decisions Series

    The Hanover Safe Driving Decisions Series presents three modules with real-life scenarios to help those who are responsible for the safe transport of others to reflect on their driving decisions and how they affect those they transport, the families of those passengers, their co-workers, the organization and management.


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  • Teddy bear

    Setting the Stage for an Abuse-Free Organization

    Protecting clients and staff from abuse should be a top priority. Learn how to screen staff to minimize the risk of abuse.

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Resources

No matter what the challenge, Hanover Risk Solutions can provide your organization with the resources to help make your workplace safer and keep your services available to the people who need them.

Risk Solutions Partners

We’ve partnered with industry associates to offer products, services and training at no charge or substantial discount to help you control losses and improve auto-related economics.

Sign In or Register to take advantage of the following valuable offerings.

Background Checks and Employment Screening
IntelliCorp Logo
IntelliCorp, a subsidiary of ISO, provides discounts on background checks and employment screening products, helping you identify and select the right employees and volunteers for your organization. Learn More
Active Shooter Training
ALICE Logo
ALICE Training, Inc., a national provider of online active shooter response training, helps organizations with a proactive response to active shooter events, and helps companies assess response strategies as well as providing training for staff to respond in a dangerous situation. Learn More
Driver Monitoring
Drivers Alert Logo
Driver’s Alert provides discounts on driver monitoring programs and the well-known “How’s My Driving?” program. Learn More

Education & Training

The Hanover Driver Safety Advantage

Offers driver safety training courses addressing the challenges most commonly encountered by fleet programs. Hanover policyholders can sign-in or register to take advantage of this program. Access Now

Organizational Fleet Safety

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Learn the nine steps to creating a safer fleet with this e-learning course. Start Now


Course I – The Fundamentals

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Learn about the hard and soft costs of EPL claims, the types of discrimination, the statutes that protect against different types of discrimination and the most common types of claims. Start Now

Course II – Policies & Procedures, The Managers Role

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This course will help identify key institutional policies and procedures, list different forms of communications to help employees understand and describe talent management strategies. Start Now

Course III – Common Complaints and Prevention Strategies

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Learn to identify the most common employment practices that cause employee complaints and understand how to address each of these practices legally and effectively. Start Now

Course IV – Addressing a Complaint

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Learn the appropriate steps to follow when a harassment or discrimination complaint is filed and understand how to prevent retaliation claims stemming from the complaint process. Start Now

Applicant Screening

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Assists any employee involved in screening and hiring employees and volunteers working with vulnerable persons in building a thorough employee screening process that evaluates each candidate’s ability to keep clients safe. Start Now

Bullying Prevention

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Supports adults working with children in their efforts to prevent bullying by describing bullying and its impacts and consequences and identifying effective methods of responding to and preventing bullying. Start Now

Child Protection Part I: Child Abuse and Neglect

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Helps participants learn the basics of child abuse prevention: how to recognize child abuse and neglect and all its forms, identify the potential effects on the children they care for, and understand the scope of this tragedy. Start Now

Child Protection Part II: Prevention and Response Strategies

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Aids participants in building a child abuse prevention strategy and helps employees and employers to identify their responsibilities, construct safe environments, and respond to allegations. Start Now

Mandated Reporter Responsibilities

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Assists employees and volunteers in recognizing their mandated reporter responsibilities and outlines the penalties and protection for workers who are in contact with those who are abused or neglected, and the stressors they face. Start Now

Preventing Abuse of Elders

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Gives participants the tools they need to recognize the signs of elder abuse as well as understand the scope of abuse in elder populations, and help those in charge begin to develop plans to address abuse and neglect when they’re discovered. Start Now

The Hanover Safe Driving Decisions Series presents three modules with real-life scenarios to help those who are responsible for the safe transport of others to reflect on their driving decisions and how they affect those they transport, the families of those passengers, their co-workers, the organization and management.

Module 1

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Scenarios include driving decisions facing substitute drivers and volunteers.
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Module 2

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Scenarios include driving decisions facing direct care workers and residential case managers.
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Module 3

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Scenarios include driving decisions facing school bus drivers and school administrators.
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The Hanover Driver Safety Advantage offers driver safety training courses addressing the challenges most commonly encountered by fleet programs. Hanover Policyholders can sign in or register to take advantage of this program.

Several of Hanover’s Risk Solutions Partners offer driver training. Hanover Policyholders can sign in or register to take advantage of their programs.

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