Thank you for choosing The Hanover to protect your business. Discover all of the benefits and services that come along with your Hanover policy.
Get the most out of your policy
At The Hanover, we're here to protect what matters most to you — but also to help you get the most out of your insurance program and make your insurance experience as easy as possible.
From enhanced self-service options to valuable risk management and claims services automatically included with your policy, we're here to get you the help and information you need, when you need it.
Your online portal
My Hanover Policy puts your Hanover experience at your fingertips. This secure self-service portal enables you to:
- View your policy information
- File and track a claim
- View/pay your bill online
- Sign up for text notifications
- Access Risk Solutions resources
- Sign up for billing text reminders
- View and update status of open risk management recommendations
- Explore premium audit resources
- View agent contact information
All you need is your ZIP code and policy number to complete the easy registration process.
Education and training
Education and training
Our education and training programs are brief enough to fit your busy schedule yet comprehensive enough to keep you up to date and prepared to maintain your safety programs and help reduce your risk of loss.
Discounted programs
Discounted programs
Access safety products and services offered by our Risk Solutions Partners at no charge or a substantial discount.
Innovative solutions
Innovative solutions
Take advantage of our technical and specialized tools to help you manage risk, including:
- Wearable sensors that help evaluate ergonomic conditions
- IoT sensors for businesses to detect leaks or freezing conditions
- Infrared surveys to help detect electrical problems
Access to experts
Access to experts
Dedicated Risk Solutions consultants partner with you to tailor a risk management plan:
- Consultants with 20+ years experience
- Educated and certified in fire protection, industrial safety, ergonomics, theft prevention and more
- Up to date on cutting edge technologies to reduce risk and enhance risk management efforts
Explore Risk Solutions by industry
At The Hanover, we’re committed to helping you manage claims with ease and help achieve the best outcome when your business faces a claim. As part of your policy, you have access to these claims services:
Claims reporting
Our industry-leading claim service and 24/7 reporting help you get back to business quickly. If you ever need to make a claim, you'll be glad you have The Hanover.
Workers' comp claims services
Hanover workers' comp policyholders can take advantage of our Nurse Triage 24 (NT24) program, which provides employees access to registered nurses 24/7, and our medical provider search, which provides access to more than 700,000 in-network medical providers.
Our claims commitment
When you have a claim, we'll provide the expertise, guidance and tools to make things as easy as possible for you and your business. Day in and day out, our skilled claims professionals help us deliver on this promise — getting you back to business after the unexpected occurs.
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We're here for you
If you have any questions about your policy or all of the benefits included with your policy, contact your independent agent or give us a call.